ARAG Services Corporation (ARAG) wants you to be aware of how we collect, use, protect and disclose your personal information. This online privacy policy (“Privacy Policy”) applies to the operation of this website (●) (the “Website”) and all associated services provided by ARAG. We are committed to maintaining the privacy of all personal information which is gathered when you access the Website or use any of our services.

ARAG will only collect, use and disclose information about you in accordance with the terms of this Privacy Policy.

CONSENT AND PERSONAL INFORMATION

ARAG obtains consent for the collection, use, and disclosure of personal information, except where prohibited by law. By accessing the Website or inquiring about our services you consent to the collection, use, disclosure and retention of your personal information as described in this Privacy Policy.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION ?

We collect information directly from the individual concerned on insurance submission or application.

Personal information for the purpose of this Policy is any information that allows a person to be identified or which relates to an identifiable individual other than the individual’s name, title, business address or business telephone number.

ARAG only collects and use personal information from you with your consent. Personal Information may be provided to ARAG by:

  • Use of the Website
  • Completing an insurance submission/ application
  • Asking to receive information from us
  • Contacting us by phone or through our Website
 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We may use the Personal Information you provide us to assess your insurance application, evaluate and settle claims, respond to your questions or comments and to provide or improve our products and services.

We may provide your personal information to third parties who provide services on our behalf. Examples could include claim services, legal assistance or investigation of a complaint. These parties may store your personal information outside of Canada, including in the United Kingdom and Germany. When we give affiliates and external service providers access to personal information we require them to comply with this Policy and all data protection and privacy laws applicable to ARAG.

We reserve the right to disclose any Personal Information as needed if such information is requested by law enforcement agencies or if we are requested to do so by law, regulation, court order or any government entity. We may disclose your Personal Information for any purpose to which you consent.

ARAG may collect and use Personal Information for marketing purposes, such as identifying and communicating with individuals about our products and services. ARAG may also disclose Personal Information to our affiliates to use for marketing purposes to offer products and services which may be of interest to you.

HOW WE PROTECT PERSONAL INFORMATION?

The security of your Personal Information is extremely important to us. We maintain administrative, technical and physical safeguards designed to protest against unauthorized use or disclosure of, or access to Personal information we collect. We limit access to personal information about you to those employees and agents who assist us in providing products and services to you.

RETENTION OF PERSONAL INFORMATION

Personal information we collect is retained as long as necessary to fulfill the purpose for which we collect it except if required otherwise by law.

CHANGES TO THIS PRIVACY POLICY

We reserve the right, in our sole discretion , to modify or replace this privacy policy in whole, or in part, at any time.

HOW TO CONTACT US

If you have any questions, comments or concerns about our privacy policy, please contact us as follows:

Scott Williams, Compliance Officer
ARAG Services Corporation
2275 Lakeshore Blvd West, Suite 202
Toronto, Ontario, M8V3Y3

416-255-0344