About ARAG

Why Choose ARAG Legal Solutions?

The ARAG Legal Solutions difference is supported by the largest and most comprehensive pool of Canadian specific experience data, which has been built over the past 13 years.

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What Sets ARAG Apart?

Legal challenges can happen when you least expect them. ARAG Legal Solutions helps individuals, families, and businesses access legal guidance, legal representation, and financial protection for covered legal matters. Discover what sets ARAG apart and why legal expense insurance can make a meaningful difference when you need support.

How does ARAG broker support compare?

Underwriting

	ARAG	Other LEI Providers
Team Location	In our Canadian Head Office.	_
Canadian Experience Data	Access to 13 years of Canada-specific experience data across a broad range of industries, professions, and skilled trades.	What have you experienced? Ask what is the breadth of Canadian experience data available to their underwriters?
New Canadian Program & Coverage Development	Owned by and driven by our Canada-based Underwriting team with over 60 years of combined LEI experience. Plus, they’re supported by our ARAG Group Head Office Actuarial team that have been building LEI solutions since 1935. We also operate in 18 countries and are the global legal expense insurance market leader, which allows for knowledge sharing and leveraging of our global experience and business models.	_
Underwriter Stability	Policies are underwritten by HDI Global Speciality SE, with A+ Outlook Stable (S&P) and A+ Outlook Stable (A.M. Best) ratings.	Ask what’s the level of non-Canadian based underwriter involvement for all quotations, renewals, and new coverage development?
Underwriter Philosophy	We develop solutions that better protect your customers, at rates that are sustainable and deliver perceived value.	_

Claims Handling

	ARAG	Other LEI Providers
Claims Analysis & Final Decision Making	All claims analysis and determination are managed by our national Claims team which operates in French and English and across multiple time zones.	What have you experienced?
Panel Law Firms	We have experienced law firms across Canada that will support your client in the are law required by clients.	Ask if claims analysis and determination are done by them or a third party?

Marketing

	ARAG	Other LEI Providers
Custom Materials Development	Available and actively supported by a Canada based in-house Marketing Team.	How have your requests been handled and how long did it take?
French Materials Development	Available and actively supported by Canada based bilingual Marketing Team members.	Ask what level of marketing support they can provide?
Turn Around Times	Responsiveness is typically measured in days, depending on the support requested.	_

Business Development

	ARAG	Other LEI Providers
Boots on the Ground	Dedicated and readily available team of experienced Business Development professionals located across Canada. They provide support from quotation through to implementation, and that support will continue thereafter.	What have you experienced?
Producer Training	Available across Canada. National accredited webinars and in-person training sessions are available.	_
Program Performance	Your Business Development Specialist will sit down with you at least once a year to conduct a comprehensive program performance review.	Ask if their level of business development engagement, training and support is the same?
Business Development Philosophy	We listen to find what your and your customers’ needs are. Then we work with our Underwriting and Marketing colleagues to develop sustainable products, pricing and communications that support you and your customers.	_